ServicesBEST’s basic policy is to keep customer complaints at the minimum by continuous improvement and modernization of its existing technological experience. In order to meet every kind of service demand in an effective and quick manner, BEST is always ready to serve with its qualified and professional repair-maintenance and service team and makes the transformers ready for operation at the soonest possible by using the material and equipment required by the latest technology at the site. Our services :
Erection and CommissioningTransformers are delivered as complete sets or partially assembled with regard to their dimensions and shipment conditions. Isolators, conservators, radiators and other small accessories of especially big power transformers are delivered as disassembled. Most of the transformers are delivered without oil and nitrogen filled. Transformer oil is transported with specially treated barrels or tanks. Weight and dimensions of big power transformers require a careful planning in terms of transportation. BEST has an important experience in delivering the transformers to different places all over the world and assembling. BEST is the guarantee of efficiency and fastness to erection and commissioning works with its qualified engineers and high quality equipments. Spare PartsBEST has the infrastructure for stock management system and material storage in order to follow and procure the materials that should be procured before in accordance with the Project focused manufacturing plan. Possible future spare parts or change demands are responded as soon as possible by following the stock codes or material factory numbers of the parts or accessories used during or after the Project. Engineering and ConsultancyBEST is in your service to solve the complicated problems with its experience in transformer expertise all over the world. The fundamentals of a successful future can be established by selection, analysis, expertise of the proper material, application of the action plan and training. Maintenance and Site ServiceAccording to customer request, we periodically perform all the necessary maintenance and site processes in accordance with the operation and maintenance manuals of the existing transformers at site. In addition, operation and maintenance manuals are submitted to the customers free of charge after manufacturing. RepairAll complications received by us through our After Sales Service are evaluated and in order to intervene to the customer complaint in the most effective and fast way, BEST is ready with its qualified and Professional repair-maintenance and service team for 24 hours. Materials and equipments with the latest technology are used at the site during repair works and transformers are taken into operation at the soonest possible. Improvement of EfficiencyBEST ensures the increase in performance and existing values as a result of technological renovation, modernization and equipment controls at site. BEST achieves increase in performance of the transformers by technological developments and equipment controls done at site. BEST has an effective service network for erection, commissioning and maintenance of distribution and power transformers. TrainingBEST performs extensive and improving training programs for the existing personnel. These trainings among which branch training is the leading, are factory and work focused trainings,. By these trainings, BEST aims to increase customer satisfaction and quality up to highest levels. Besides, trainings about customer demands under the control of expert and Professional educators, BEST provides theoretical and practical trainings at its modern education rooms equipped with the latest technological equipments and supplementary educational materials.
|
